Residential Property Management

Enhancing communities

Making communities stronger and more vibrant is the very essence of who we are and what we strive for every day. Our mission is to connect people to their city and community by developing and managing modern apartment buildings, located in desirable neighbourhoods along Ottawa’s transit corridors.

Property Management

Our residential team specializes in managing the unique needs of new purpose-built rental properties and their first residents. We strive to ensure that the transition from under construction to a stabilized asset is an easy one, for both you and the people who call the building home. Our services include:

  • Full-service accounting and financial reporting
  • Tenant onboarding and management
  • Tenant service requests + 24/7 emergency services
  • Building maintenance & preventative maintenance
  • Parking management*
  • Procurement / Service contract management
  • On-site property management and leasing office*

*if applicable

Marketing & Leasing

Our in-house marketing and leasing team is focused on keeping your buildings filled with quality residents. Our services include:

  • Property marketing strategy & tactical marketing plan development
  • Marketing program management and execution
  • On-site/virtual leasing – property tours, prospect screening, prospect follow-up
  • Lease management & negotiation, renewals

Resident Services

One of the best parts of our job is making sure that every one of our residents loves where they live.
Our resident programing includes:

  • Discover Local community engagement program
  • Monthly newsletter
  • Monthly engagement themes, contests, and tenant-only events
  • Online Rent Café tenant portal
  • Amenity booking and reservations*
  • Urban Beekeeping Program*
  • On-site resident services coordinator*

*if applicable

Market knowledge and competitive intelligence

Tailored leasing and marketing strategies

Industry-leading sales and lease management systems

Well-maintained properties, prudent capital investments and competitive, recoverable operating costs

Strong tenant satisfaction for higher rates of renewal and lower rollover costs

Robust, transparent reporting to support informed decisions

Development Innovation & Resiliency in the Covid-19 Era

COVID-19 changed the landscape for commercial and residential leasing and property management. For Fiera Real Estate Investments Limited (“Fiera Real Estate”), as landlord and its management partner Colonnade BridgePort (“CBP”),as property manager, it meant that they had to quickly adapt to ensure buildings remained safe for tenants and that leasing activities could be maintained.

Contact us about residential management services​

To speak with us about how we can help you manage your rental property, please fill out the form below or give us a call.

Greg Johnston

Greg Johnston

EVP, Property Management

With more than 30 years of industry experience, Greg has a keen eye for details, is dedicated to tenant satisfaction and has extensive knowledge about all facets of property management.